Agent Axis Analytics

Settings

The reference clock is global — it is not per workspace, and it does not change how any timestamp is stored.

Global reference clock

Every heat map, cohort, and table row is plotted on this clock. A dial at 2:14pm sits in the 2pm column regardless of who placed it or where they live.

…

Agent timezones

Timezone is a grouping dimension only. Unassigned agents still appear on every heat map — they just get no expected-window overlay and show dashes in the window columns.

AgentDialsWorkspaceTimezoneCohort

Key Portal credentials

Enter the Railway Key Portal URL and its password (or an API token, if your portal issues one), then test the connection. Nothing is stored until you save the values as project secrets.

secrets required

The public URL of your Railway Key Portal app.

Never stored in the database or shown back to you. The sync tries it as a bearer credential first, then as basic auth, so it works with either portal setup.

Go to workspace management

Secrets used by the scheduled sync

  • KEY_PORTAL_URL — the portal URL
  • KEY_PORTAL_PASSWORD — the portal password
  • KEY_PORTAL_TOKEN — optional, takes priority over the password

Key Portal

Pulls the workspace list from your Key Portal app. This dashboard only learns that a workspace exists — CRM API keys are read at runtime from secrets and never pass through here.

not configured
  • KEY_PORTAL_URLmissing
  • KEY_PORTAL_TOKENmissing
  • KEY_PORTAL_PASSWORDmissing

Add or change these values in Project Settings → Secrets. Token values are never displayed here, not even masked. Run the sync from Workspace management.